Refund policy

Easy Returns
If you are not satisfied with your product, you can return it within 14 days, in line with your EU right of withdrawal.

How to Return
Contact our customer service at nettunochronos@gmail.com to receive return instructions. Items must be returned in their original condition, unused, and with all packaging intact.

Refunds
Once the returned item is received and inspected, your refund will be processed within 14 days via the same payment method used for purchase.

Return Shipping Costs
Customers are responsible for return shipping costs, unless the product is faulty or incorrect.